Our company is looking for a reception manager
Description of establishment
Our elegant La Maison Bleue hotel, located on the eastern shore of Lake Annecy, offers an exceptional setting in a remarkable natural setting. One of the few 5-star Relais & Châteaux hotels in Annecy, it has 11 rooms, including two family suites overlooking the lake.
You'll be joining a family-run business where people are at the heart of our management. It's essential to build loyalty among our teams, so that we can reward everyone who has demonstrated their worth within the company and who wants to continue to develop. It's always great to promote new talent and give them greater responsibilities.
The company is deeply committed to promoting the hospitality and culinary professions, and this translates into a strong commitment to passing on know-how.
Job description:
As Reception Manager, your duties will include :
- Define company-approved customer reception processes and monitor stocks.
- Answering questions from the reception team.
- Welcoming customers and guiding them around the establishment.
- Welcoming key customers and offering them special support.
- Carrying out certain administrative tasks (planning, drawing up various procedures, etc.)
- Acting as a liaison between management and employees.
- Working to constantly improve the services offered by the reception.
Profile description :
- Good interpersonal skills.
- To have commercial skills in order to offer the establishment's various services.
- Knowing the ins and outs of management to coordinate the work of your teams.
- Proficiency in one or more foreign languages.
- Be familiar with hotel and restaurant standards.
- Demonstrate versatility so as to be able to respond to each of the tasks entrusted to them.
- A sense of responsibility.
- Rigour and organisational skills.
- To be naturally focused on customer satisfaction, able to anticipate their needs and exceed their expectations to offer them an exceptional experience.
Our advantages:
- Two consecutive days off
- Depending on the number of places available, you can be accommodated nearby (maximum 15 to 20 minutes by bike).
- Washing machines and tumble dryers are available on the premises for staff accommodated on site.
- Company mutual insurance
- Continuous working hours
- Meals during your working day
- Reference prices in our two restaurants
- The "Relais Team" advantage for low-cost stays at other Relais & Châteaux hotels worldwide
- Timetables managed by an electronic time clock
- Live my life as a customer' operations to test a dinner in a gourmet restaurant in real conditions
- Significant team spirit
- 42-hour permanent contract or other contract on request
Starting date : To be filled from January 2026. / possibility of a trial period as well.
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